Privacy Policy and Terms of Use

Terms of Use

Effective Date: June 4, 2026

These Terms of Use ("Terms") govern your access to and use of this website and any related pages, tools, forms, and content provided by Master's Motors, LLC ("Company," "we," "us," or "our"). This website provides general information about the Company, its commercial products, vehicle platforms, manufacturing capabilities, aftermarket offerings, parts, service, financing options, and related solutions. By using this website, you agree to these Terms. If you do not agree, do not use the website.

1. Eligibility and Permitted Use. You may use this website only for lawful business purposes and in accordance with these Terms. This website is intended for use by persons and entities seeking information about commercial buses, fleet solutions, manufacturing services, vehicle specifications, maintenance support, procurement opportunities, quote requests, and related business matters. You agree not to use this website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party’s use of the website.

2. Informational Purpose Only; No Online Sale or Binding Offer. Unless expressly stated otherwise in a separately executed written agreement signed by the Company, the content on this website is provided for general informational purposes only and does not constitute a binding offer to sell, lease, manufacture, finance, or deliver any vehicle, chassis, body, component, part, or service. Submission of an inquiry, contact form, request for quote, request for proposal, specification request, or other communication through this website does not create a contract, purchase order, reservation, production slot, dealership relationship, agency relationship, or any other legally binding obligation on the part of the Company.

3. Product Descriptions, Specifications, Pricing, and Availability. Vehicle images, renderings, brochures, specifications, floorplans, passenger capacities, seating configurations, drivetrain options, dimensions, weights, performance data, estimated delivery windows, pricing information, and availability statements are subject to change without notice. Actual vehicles and services may vary based on engineering requirements, regulatory requirements, chassis availability, supply chain conditions, customization choices, production constraints, geographic requirements, and other factors. The Company does not warrant that any product description, specification, pricing indication, or availability statement on this website is complete, current, or error-free. Final pricing, technical specifications, delivery commitments, warranty terms, and commercial terms will be stated only in a written quote, proposal, purchase agreement, sales order, manufacturing agreement, or other definitive agreement issued or accepted by the Company.

4. Quote Requests, RFPs, and Submitted Materials. If you submit a request for quote, request for proposal, bid package, specification sheet, concept, drawing, comment, feedback, or other material through this website, you represent that you have the right to provide it. Unless the Company has entered into a separate written confidentiality agreement that expressly covers the submitted material, do not submit confidential, proprietary, export-controlled, or sensitive information through the website. By submitting non-confidential information, you grant the Company a non-exclusive, worldwide, royalty-free right to use, review, reproduce, transmit, and evaluate it to respond to your inquiry, assess a business opportunity, improve our offerings, or operate our business.

5. Intellectual Property. This website and its contents, features, and functionality—including text, graphics, images, logos, trademarks, service marks, trade names, product names, videos, downloads, compilations, layouts, and software—are owned by the Company or its licensors and are protected by applicable intellectual property and proprietary rights laws. No right, title, or license is granted to you except the limited right to access and use the website for lawful internal business evaluation consistent with these Terms. You may not copy, reproduce, modify, distribute, publish, display, create derivative works from, scrape, mine, reverse engineer, or otherwise exploit any part of the website without the Company’s prior written consent, except as expressly permitted by law.

6. Prohibited Conduct. You agree not to: (a) use the website in violation of any applicable law, regulation, or third-party right; (b) introduce viruses, malware, harmful code, or other disruptive technologies; (c) attempt unauthorized access to any portion of the website, server, database, or related systems; (d) use automated scripts, bots, crawlers, scrapers, or similar tools to access, monitor, copy, or extract content or data from the website except as expressly authorized in writing; (e) misrepresent your identity or affiliation; (f) interfere with the website’s security or operation; or (g) use the website to send unlawful, infringing, defamatory, or otherwise objectionable materials.

7. Third-Party Links and Resources. This website may include links to third-party websites, tools, resources, suppliers, financing sources, dealers, upfitters, or service providers for convenience only. The Company does not control and is not responsible for the content, policies, availability, terms, products, services, or practices of any third-party site or resource. A link does not imply the Company’s endorsement, approval, or affiliation unless expressly stated.

8. Privacy. Your use of this website is also subject to the Company’s Privacy Policy, which describes how the Company may collect, use, and disclose information obtained through the website. By using this website, you acknowledge that any information you provide through the website may be processed in accordance with the applicable Privacy Policy and the Company’s internal business practices.

9. Disclaimers. THIS WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, AND FUNCTIONALITY MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, QUIET ENJOYMENT, OR FREEDOM FROM VIRUSES OR OTHER HARMFUL COMPONENTS. WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

10. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS OPPORTUNITY, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR ACCESS TO, USE OF, OR INABILITY TO USE THIS WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100.00).

11. Indemnification. You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, agents, licensors, suppliers, and service providers from and against any claims, demands, actions, liabilities, damages, judgments, awards, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to your violation of these Terms, your misuse of the website, your submitted materials, or your violation of any law or the rights of a third party.

12. Governing Law and Venue. These Terms and any dispute arising out of or relating to these Terms or the website shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflicts of law principles. Any legal action or proceeding arising out of or relating to these Terms or the website shall be brought exclusively in the state or federal courts located in Jackson County, Missouri, and each party irrevocably submits to the personal jurisdiction and venue of those courts.

13. Changes to These Terms. The Company may revise or update these Terms from time to time in its sole discretion. Updated Terms will be effective when posted to the website unless a different effective date is stated. Your continued use of the website after updated Terms are posted constitutes your acceptance of the revised Terms.

14. Suspension or Termination. The Company may, in its sole discretion and without notice, suspend, restrict, or terminate your access to all or any part of the website if it believes you have violated these Terms, pose a security risk, or may cause harm to the Company or others. Provisions that by their nature should survive termination will survive, including those relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

15. Severability and Waiver. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law. No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

16. Contact Information.

Questions regarding these Terms may be directed to:

Master's Motors, LLC

14655 Prospect Avenue

Kansas City, Missouri 64146

Attention: Legal Department

rital@masterstransportation.com

1(816) 979-3385

Privacy Policy

Effective Date: June 4, 2026

This Privacy Policy explains how Master's Motors, LLC ("Company," "we," "us," or "our") collects, uses, discloses, and protects information obtained through this website and related online services that link to this Privacy Policy. It applies when you visit our website, submit a contact request, request a quote, respond to an RFP, download materials, sign up for updates, communicate with us, or otherwise interact with us online. It does not apply to information collected offline except where expressly stated, or to third-party websites, dealer websites, financing providers, recruiting portals, or other service platforms that maintain their own privacy notices.

1. Information We Collect. We may collect information that you provide directly to us, such as your name, company name, title, email address, telephone number, mailing address, fleet information, vehicle requirements, quote details, procurement information, service inquiries, uploaded documents, and any other information you choose to provide. We may also collect certain information automatically when you use the website, including IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, dates and times of access, and information regarding your interactions with the website.

2. Sources of Information. We may collect information directly from you, automatically through your use of the website, and from other sources such as dealers, distributors, service providers, analytics providers, advertising partners, event registrations, publicly available sources, or business contacts who refer or connect you to us.

3. How We Use Information. We may use information we collect to operate, maintain, and improve the website; respond to inquiries; prepare quotes and proposals; evaluate bid opportunities; provide requested product and service information; communicate regarding vehicles, parts, maintenance, financing, and support; personalize website content; administer promotions or events; analyze website performance; protect against fraud, misuse, and security incidents; comply with legal obligations; and establish, exercise, or defend legal claims.

4. Cookies, Analytics, and Similar Technologies. We and our service providers may use cookies, pixels, web beacons, session replay tools, and similar technologies to collect information about website usage, improve functionality, measure performance, analyze trends, and support marketing efforts. These technologies may collect information about your device, browser, browsing actions, and interactions with our website. You may be able to modify your browser settings to decline cookies or alert you when cookies are being used, but some features of the website may not function properly if you do so.

5. Cookie Notice. We use essential cookies to help the website function properly and may use analytics, performance, and advertising-related cookies or similar technologies to understand website traffic, improve user experience, and support communications and marketing. Where required by law, we will request your consent before using non-essential cookies. You can manage cookie preferences through your browser settings and, where available, through the cookie banner or preference center on the website.

Where required by law, we will obtain your consent before placing non-essential cookies on your device. By selecting “Accept All,” you consent to the use of non-essential cookies as described in this Privacy Policy and Cookie Notice. You may reject or manage non-essential cookies through the cookie banner, any available preference center, or your browser settings. Disabling certain cookies may affect website functionality.

6. How We Disclose Information. We may disclose information to affiliates, service providers, hosting providers, analytics providers, CRM platforms, marketing vendors, professional advisors, dealers, distributors, financing partners, upfitters, and other business partners as reasonably necessary to operate our business and respond to your requests. We may also disclose information in connection with a merger, acquisition, financing, reorganization, asset sale, or similar transaction, or when necessary to comply with law, enforce our rights, protect safety, investigate fraud, or respond to lawful requests from public authorities.

7. Data Retention. We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to your requests, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our business interests. Retention periods may vary depending on the nature of the information and the context in which it was collected.

8. Data Security. We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, and disclosure. However, no website, system, or method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices. You may choose not to provide certain information to us, but doing so may limit your ability to use certain website features or receive requested information. If you receive promotional emails from us, you may opt out by using the unsubscribe mechanism contained in the message or by contacting us using the contact information below. We may still send you non-promotional communications relating to your requests, transactions, or ongoing business relationship with us.

10. Children’s Privacy. This website is intended for business and commercial audiences and is not directed to children. We do not knowingly collect personal information online from children under 13 through this website.

11. Third-Party Websites and Services. This website may contain links to third-party websites, dealer sites, vendor portals, financing applications, job application systems, or other online services operated by third parties. We are not responsible for the privacy practices, content, or security of those third-party services, and you should review their privacy notices before providing information to them.

12. State-Specific Privacy Rights. Depending on your state of residence and applicable law, you may have rights regarding your personal information, including the right to confirm whether we process it; request access to, correction of, deletion of, or a portable copy of certain personal information; and opt out of certain processing activities, including, where applicable, the sale of personal information, sharing for cross-context behavioral advertising or targeted advertising, certain profiling, or certain uses of sensitive personal information. You may also have the right to appeal our decision regarding your privacy request, where required by law. These rights are not absolute and may be limited by law, including where an exception applies or we cannot verify your request.

California residents may have additional rights under California law, including the right to know the categories of personal information we collect, disclose, sell, or share; request deletion or correction of certain personal information; limit certain uses of sensitive personal information; and not be discriminated against for exercising applicable privacy rights. Residents of other states with comprehensive privacy laws may have similar rights, subject to the scope, thresholds, definitions, and exemptions of the applicable law. To submit a privacy rights request, contact us using the information below and provide enough detail for us to evaluate and respond. Where permitted by law, an authorized agent may submit a request on your behalf, subject to verification and documentation requirements.

13. Changes to This Privacy Policy. We may update this Privacy Policy from time to time in our discretion. When we do, we will revise the Effective Date above and post the updated Privacy Policy on this website. Your continued use of the website after the updated Privacy Policy becomes effective constitutes your acceptance of the revised Privacy Policy, to the extent permitted by law.

14. Contact Us.

If you have questions about this Privacy Policy or would like to submit a privacy rights request, please contact:

Rita Luukkonen, General Counsel

Master's Motors, LLC

14655 Prospect Avenue

Kansas City, Missouri 64146

rital@masterstransportation.com

1(816) 979-3385